PAYMENT METHODS
All prices and transactions are in U.S. dollars. We accept Visa, Master Card, American Express and Discover credit
cards. If you want to call in your credit card number, please complete the order on line and select “phone order” in the
payment method. Do not include your credit card numbers in any email ever for security reasons.
We accept money orders, personal and company checks in US Dollars drawn on USA BANKS ONLY. We will process
your order after the funds clear. Please allow about 7 banking days after receipt for clearance of funds before the order is
processed.
Please mail your check or money order to Ethelbird & Eliza Kids, P O Box 70063, Lansing, MI 48908. We will reserve
fabric for 1 week waiting the arrival of a check or money order. If you need more time please let us know.
Michigan Sales Tax of 6 percent will be collected as required by law on items received in Michigan.
RETURNS
The Rare Flawed Fabric
We want you to be satisfied with your purchase and we sell only quality fabric. We check our fabric for flaws but if we
miss something and you find you have flawed fabric please contact us immediately. If you return it within 10 days of
receipt we will replace it or issue a full refund (including shipping).
Other Products
Due to copyright laws patterns and books may not be returned. Sale items and cut yardage may not be returned. Other
items in their original package may be returned within 30 days with prior approval from us, shipping will not be refunded.
FABRIC QUALITY
At Ethelbird & Eliza Kids we sell new premium quality fabric from manufacturers who use high quality greige
(pronounced "gray") goods and processes to create fine products. Quality threads, dyes, printing processes with high quality
screens and engravings, and finishing techniques make the difference in the better quality fabrics. Additionally higher thread
count produces a silkier hand. Talented designers create wonderful prints in many gorgeous colors.
INFORMATION ABOUT COLOR
We try very hard to make sure the colors in our photos give an accurate view of what the fabrics look like. However, many
variables cause colors on monitors to vary. Different monitors and individual monitor settings well as different browsers (Mac,
Internet Explorer, Netscape, Mozilla Firefox, etc) can vary in the way colors look. If you have questions about the color of
fabrics please contact us. Since we do not accept returns of cut yardage we will send you a snippet if you need.
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